Privacy

Privacy statement

Laws- and regulations

We are following the guidelines as published in the General Data Protection Regulation (GDPR). This is a European motion which is effective for all members of the European Union. The GDPR is in force since May 25th in 2016 and is a follow up of the Personal Data Protection Act. The GDPR provides guidelines for the use of information that will lead to tracking down persons and/or personal information.

Why do we gather information?

We will use the information that you provide to us to:

  • process your price request or order
  • send you invoices
  • adhere to our obligations as imposed by Law
  • analyse, maintain, secure and optimize our website

We also use your details for other activities related to company procedures.

Changes
The text of this privacy statement is subjective to changes due to market developments, for example in the context of company activities. We reserve the rights to change the privacy statement at any given time. We also change the privacy statement if new changes in law require us to do so.


Purposes of gathering company/personal information
We gather information for the use of:

  • process your price request or order
  • administration (invoices)
  • adhere to our obligations as imposed by Law and pass company and contract information to the tax department
  • analyse, maintain, secure and optimize our website

    The personal information we gather and process will not be stored any longer then is required for the purpose it is gathered for. Or as long as we are required to by law. 

Security

The protection of your privacy is important for you and for us. Therefore, our systems and programs are securely protected. We have data procedures to keep the information up-to-date and complete and to prevent unauthorised persons from inside and outside our company to gain access to this personal data. We maintain a strict recorded process for the handling of security breaches. This privacy statement is effective for all our website pages. This privacy statement does not comply to internet pages of third parties which are accessed through our website via connected weblinks.  

Cookie Policy

This website uses cookies. Cookies are small (temporary) text files who are placed on your computer during your visit to our site. They will help us to see how you are using our site and how we can advance in making it more customer friendly. They will also be able to quickly trace mistakes. Cookies will be used for marketing purposes as well.
Targeting cookies will record your visit to our website but will not trace to individuals and will not be used to identify the visitor. During the exchange of details via our website you will notice a small symbol in the shape of a key or lock (depending on your browser). This symbol indicates that the exchange with our server is safe. Your privacy will also be protected due to data encrypting. You can check this by clicking on the symbol. After clicking a security certificate will pop up with confirmation of data encrypting. 

Cookie Removal

You are free to disable the use of cookies. At the settings of your internet browser you can either enable, disable or remove the cookies. You can only do this yourself as the cookies are stored on your computer. Disabling cookies might have the consequence that part(s) of the website will not function properly or might not be viewable. Explanation of the effects of changing your cookie-settings can be found at the “Help” section of your browser.

To whom do we forward your details?

Nova Nature forwards your details to our representative of your area and to potential customers of your company. These are clients who do not meet our sales conditions and live in your area.  

Questions and complaints

Wij vinden het vanzelfsprekend dat wij u duidelijk en compleet informeren over uw privacy. Heeft u
We feel the responsibility to inform you complete and sufficient about your privacy. Should you however still have questions about our privacy statement or the way that we are dealing with your personal information, you can contact us via email: privacy@nova-nature.com . If you would like to file a formal complaint regarding the processing of your details by Nova Nature please send an email to: complaint@nova-nature.com .

Change and date
This privacy statement can be changed at any given time. You will be able to read the most current privacy statement her. This privacy statement was created May 1st 2018.